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Simplified ticket system like never before
Manage internal and external tickets, smarter assignments, track status, and resolve issues - all so seamlessly
Try for free
Robust Ticket
system
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Power up your support with these features
From simple queries to complex support needs, Wokay's ticket system adapts to how your support team works.
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AI analyzes workload and automatically assigns tickets to available agents.
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Set and track response times with automated alerts and escalations.
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Track status, priority, and deadlines with automated workflows.
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Chat and collaborate within tickets - keep support conversations organized.
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Define escalation rules based on TAT and priority levels.
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Use quick templates for faster, consistent responses.
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Track performance with detailed analytics and insights.
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Monitor support queue, response times, and team performance.
Unify. Simplify.
Amplify.
Let’s get startedDownload
Wokay App
Download
Wokay App
Personalized AI assistant for every user.
Get back to building your product.
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